Self-Onboard Meta Cloud API

Follow this step-by-step manual to link your Facebook Business profile directly to Meta Cloud API to enjoy the lowest messaging costs.

Step 1
Register on Meta Developers Portal

Go to the official Meta for Developers site . Click My AppsCreate App. Select the Use Case as Other and choose type as Business. Give your app a name and associate it with your Facebook Business Manager Account.

Step 2
Add WhatsApp Product to App

Scroll down the App Dashboard, locate the **WhatsApp** product, and click **Set Up**. Meta will generate a temporary access token, test phone number ID, and test WABA account ID for you. Use these to test initial message APIs before submitting documents.

Step 3
Generate Permanent Access Token

Temporary tokens expire in 24 hours. To generate a **Permanent Access Token**, navigate to your **Meta Business Suite Settings** → **Users** → **System Users**. Add a system user, generate a token, and assign permissions for: whatsapp_business_messaging and whatsapp_business_management. Copy and save this token safely.

Step 4
Ingest Credentials into Watneo

Sign in to your Watneo dashboard, complete document reviews, and navigate to **Settings** → **WABA Configurations**. Enter your details:

  • Business Account ID (WABA ID)
  • Phone Number ID
  • Permanent Access Token
  • Choose a Webhook Verify Token (e.g. WatneoVerifyKey123!)
Step 5
Configure Webhook Callback URL

Under Meta App Settings → **WhatsApp** → **Configuration**, set your callback webhook endpoint to:

https://yourdomain.com/api/webhook

Enter the exact Webhook Verify Token chosen in Step 4. Subscribe to the webhook fields: messages and template_status. Meta will now send status updates (Sent, Delivered, Read) and incoming customer responses directly into your team inbox in real-time.

Need help with onboarding?

Our technical specialists can guide you through setting up your Meta Developer Business Console.

Request Onboarding Session